Drew from Leaside Plumbing showed up on time, completed the work on our shower quickly and cheerfully, and came in under budget. He was efficient and answered all my questions about the work and our options for repair. Thanks again, Drew!
Rick was fantastic. Extremely knowledgeable and helpful. Recommended the laundry sink and faucet and I am delighted with both. Personable and professional. I always recommend leaside plumbing to my friends and family. Have used them multiple times over 20+ years and always have a good experience.
I’m writing to share my appreciation for the exceptional service I received from Rick earlier today.
Rick was incredibly kind, patient, and professional throughout the visit. Although he wasn’t able to do the repair for us, he went far beyond what I expected. He took the time to carefully walk me through the existing plumbing issues, clearly explained what was going wrong, and suggested practical solutions for fixing them.
What really stood out was his willingness to educate. He even drew detailed diagrams to show how everything should be set up properly according to code, and encouraged me to pass them along to my other plumber so the work could be done correctly. That level of care and thoroughness is rare.
On top of that, Rick didn’t charge me for the consultation or diagnostic, which I truly appreciate. His honesty and professionalism built a lot of trust—not just in him, but in your company as a whole.
Because of this experience, I will absolutely be reaching out to your company again in the future. Please pass along my sincere thanks to Rick for going above and beyond.
Warm regards,
Henry
Just had Alec come by to scope the pipes under the house and see if we’d have any issues (recently moved in and house is 100 years old). He was really efficient and professional, explained to me what was going on and walked me through what some helpful updates for the plumbing would be. Thankfully no issues with our clay pipes, but I now have a rough plan of keeping the house in good shape!
Great experience with him and Leaside, would highly recommend.
Rick was responsive, and considerate of costs (i.e., advising away from an urgent weekend visit if possible). Upon arrival he was quick to assess and provide options, and only opted to escalate to the next level once he'd exhausted the lower cost options. Thankfully, the lower cost option worked (after considerable effort and elbow grease). Out kitchen drain now runs better than it did when we moved into the house many years ago.
Jessica Mifsud
2 months agoDrew from Leaside Plumbing showed up on time, completed the work on our shower quickly and cheerfully, and came in under budget. He was efficient and answered all my questions about the work and our options for repair. Thanks again, Drew!
A Koski
2 weeks agoRick was fantastic. Extremely knowledgeable and helpful. Recommended the laundry sink and faucet and I am delighted with both. Personable and professional. I always recommend leaside plumbing to my friends and family. Have used them multiple times over 20+ years and always have a good experience.
Sunbright Capitals Inc.
3 months agoI’m writing to share my appreciation for the exceptional service I received from Rick earlier today. Rick was incredibly kind, patient, and professional throughout the visit. Although he wasn’t able to do the repair for us, he went far beyond what I expected. He took the time to carefully walk me through the existing plumbing issues, clearly explained what was going wrong, and suggested practical solutions for fixing them. What really stood out was his willingness to educate. He even drew detailed diagrams to show how everything should be set up properly according to code, and encouraged me to pass them along to my other plumber so the work could be done correctly. That level of care and thoroughness is rare. On top of that, Rick didn’t charge me for the consultation or diagnostic, which I truly appreciate. His honesty and professionalism built a lot of trust—not just in him, but in your company as a whole. Because of this experience, I will absolutely be reaching out to your company again in the future. Please pass along my sincere thanks to Rick for going above and beyond. Warm regards, Henry
Zdravko Ivankovic
2 months agoJust had Alec come by to scope the pipes under the house and see if we’d have any issues (recently moved in and house is 100 years old). He was really efficient and professional, explained to me what was going on and walked me through what some helpful updates for the plumbing would be. Thankfully no issues with our clay pipes, but I now have a rough plan of keeping the house in good shape! Great experience with him and Leaside, would highly recommend.
Dominic Fernandes
a month agoRick was responsive, and considerate of costs (i.e., advising away from an urgent weekend visit if possible). Upon arrival he was quick to assess and provide options, and only opted to escalate to the next level once he'd exhausted the lower cost options. Thankfully, the lower cost option worked (after considerable effort and elbow grease). Out kitchen drain now runs better than it did when we moved into the house many years ago.