Priority Plumbing & Drains

Shoutout to Priority Plumbing, these guys are fantastic! My Dad has used Priority Plumbing multiple times over the years, including two recent service calls to my grandpa’s apartment. Both experiences have been professional, thorough, and genuinely helpful. They don’t just fix the immediate problem, they take the time to inspect the rest of the plumbing system and let you know about any potential issues down the road. The first visit was great, and on the second one, we had Zachary come out. He replaced a worn-out fill valve? (The work was done a while ago and i forgot exactly what was done for the toilet, my bad) which had degraded over time from the harsh chemicals of a toilet tank cleaner (good to know and lesson learned. Avoid leaving those in the tank!). While he was there, Zach also noticed a developing clog in the kitchen sink drain. The sink was still draining okay for now, but he explained that it would likely get worse over time and could become a much more expensive repair later. There was zero pressure or hard-sell tactics. Just clear, honest information so we could make an informed decision. We ended up having the pipes cleaned right then and there, as it felt like the smart proactive choice. The whole team was excellent. The dispatcher (I unfortunately forgot her name) called ahead to ask if there was anything specific we wanted to mention, and I received a helpful text with a live tracking link so I knew exactly when Zach would arrive. Overall, top-notch communication, honest advice, quality work, and no gimmicks. I’m not a homeowner yet, but when I am, Priority Plumbing will be my first call without hesitation!

Tony Saracini came out this morning to repair a kitchen sink drain that had corroded away from the lower plumbing. He provided a great service in a quick time. Nice man providing a needed service, all that you can ask for. The booking process was easy and the price was reasonable. I am happy with the work and would recommend their services. 10/10.

Our experience with Zachary Tsuruda was fantastic from start to finish. From the moment he arrived until the second he left, he was professional, kind, and extremely thorough. He took the time to clearly explain all the work that needed to be done and provided us with different estimates for our sump pump and the under-the-sink leak, which we really appreciated. Zachary left everything clean and tidy, and his customer service was excellent throughout the entire visit. Priority Plumbing arrived exactly when they said they would, and this continues to match our past experiences with them, we have used Priority Plumbing before and have always received great service. We highly recommend Zachary Tsuruda and Priority Plumbing.

Great service from start to finish. I really appreciated the text reminders and the phone calls with updated, accurate arrival times. Cole Tubigan was knowledgeable, polite, and genuinely keen to help. It’s clear he enjoys his work and wants to do it well! All my questions were answered, and any concerns I had were thoroughly reviewed. Highly recommend!

Arron Johnson from Priority Plumbing was a pleasure to deal with. He was very knowledgeable, explained well and super friendly. He was able to diagnosed and find the source of water dripping in our bathroom's wall and ceiling and he worked with our neighbour upstairs to find the source of the drip. He also gave tips and checked our other faucets for safety which was beyond the scope of service. I would use him again for my own unit and highly recommend Arron.